商務(wù)英文E-mail寫作基礎(chǔ)Section 1 商務(wù)業(yè)務(wù)信函Chapter 1 建立貿(mào)易關(guān)系1.請求建立貿(mào)易關(guān)系Request for Establishing Business Relations2.回復(fù)請求建立業(yè)務(wù)關(guān)系Reply to the Request for Establishing Business Relations3.索取產(chǎn)品資料Request for Product Literature4.回復(fù)索取產(chǎn)品資料Reply to the Request for Product Literature 5.邀請會面Invitation to the Business Appointment6.接受會面邀請Accepting the Inv.itation to the Business Appointment7.謝絕會面邀請Declining the Invitation to the Business Appointment8.要求更改會面時間及地點Request for Changing the Time&Place of the Meeting Chapter 2 推銷9.向特定客戶推銷Sales Letter to Specific Customers10.向不特定客戶推銷Sales Circular to Non—Specific Customers11.寄信給老客戶Sales Letter to Old Customers12.寄信給新客戶Sales Letter to New Customers13.推銷新產(chǎn)品Sales Letter for Promotion of New Products14.推銷勞務(wù)Sales Letter for Promotion of Labor ServicesChapter 3 詢盤和訂貨15.一般詢盤General Inquiry16.回復(fù)一般詢盤Reply to the General Inquiry17.具體詢盤Specific Inquiry18.報虛盤Making a Non-Firm Offer19.報實盤Making a Firm Offer20.買方還盤Making a Counter Offer21.賣方返還盤Making a Counter—Counter Offer22.下訂單Placing an Order23.接受訂單Accepting an Order 24.拒絕訂單Declining an Order25.下續(xù)訂單Placing a Repeat Order26.推薦替代品0ffering a Substitute Product27.接受替代品Accepting a Substitute Product28.拒絕替代品Declining a Substitute Product29.漲價通知Notice for Price Increase 30.回復(fù)漲價通知Reply to the Price.Increase Notice Chatper 4 付款31.詢問付款方式Asking about Payment Tems32.接受付款方式Accepting Payment Terlns 33.要求修改信用證Request for Amendment to L／C34.信用證修改Amendment to L／C35.付款通知Payment Notice36.收到付款通知Receipt of Payment Notice37.催促付款(初次)Urging Payment(First Notice)38.催促付款(*后通告)Urging Payment(Last Notice) 39.索取發(fā)票Asking for Invoice 40.寄送發(fā)票Sending Invoice Chapter 5 包裝和交貨41.包裝要求Packaging Requirements42.回復(fù)包裝要求Reply to Packaging Requirements43.裝運(yùn)時間Time ofShipment44.回復(fù)裝運(yùn)通知Reply to Time of shiDment45.催促裝運(yùn)Urging Shipment46.回復(fù)催促裝運(yùn)Reply to Urging Shipment47.出貨通知Shipment Advice48.貨物抵達(dá)通知Goods Arrival NoticeChapter 6 投訴和致歉49.投訴貨物未寄達(dá)Complaint about Goods Arrival Failure 50.對貨物未寄達(dá)致歉Apology for Goods Arrival Failure51.出貨延遲Late Delivery52.對出貨延遲致歉Apology for Late Delivery53.投訴貨物質(zhì)量Complaint about Poor Quality of Goods54.對貨物質(zhì)量不佳致歉Apology for Poor Quality of Goods55.投訴貨物數(shù)量Complaint about Wrong Quantity of Goods56.為數(shù)量錯誤致歉Apology for Wrong Quantity of Goods57.投訴發(fā)貨出錯Complaint about Receiving Wrong Goods58.為發(fā)貨有誤致歉Apology for Sending Wrong Goods59.抱怨包裝不良Complaint about Poor Packagin960.為包裝不良致歉Apology for Poor Packagin961.付款出錯Payment Error62.為付款出錯致歉Apology for Payment Error63.對服務(wù)的不滿Service Dissatisfaction64.對服務(wù)不滿致歉Apology for Customer Service DissatisfactionSection 2 商務(wù)日常信函Chapter 7 商務(wù)交往65.請求籌備出差Request for Preparing for a Business Trip66.回復(fù)請求籌備出差Reply to the Request for preparing for a Business Trip67.確認(rèn)預(yù)定行程Confirming Itinerary Reservation68.出差后的感謝Thanks for a Business Trip69.活動通知Activity Notice70.集會通知Gathering Notice71.邀請擔(dān)任演講者Inviting Speaker72.回復(fù)演講邀請Reply to the Invitation for speaker73.展銷會通知Trade Fair Notice74.回復(fù)邀請Reply to the Trade Fair Invitation75.請求幫忙做問卷調(diào)查Request for Filling Out Questionnaire76.請求轉(zhuǎn)載許可Request for Reproduction PermissionChapter 8 公司人事77.人事查詢Personnel Enquiry 78.找尋人才Looking for Qualified Personnel79.晉升公告Promotion Announcement80.調(diào)動通知Transfer Notice81.褒獎員工Complimenting EmployeesChapter 9 公司內(nèi)部82.會議通知Meeting Notice83.例行報告Routine Report84.問題報告Problem Report85.提案Proposal 86.回復(fù)提案Reply to Proposal87.說服對方Convincing the Other Side88.給予指示Giving Instructions89.新產(chǎn)品說明New Product DescriptionChapter 10 社交信函90.邀請與約見函Invitation and Appointment Letter91.回復(fù)邀請Reply to Invitation92.祝賀函Letter of Congratulation 93.慰問函Letter of Sympathy94.感謝函Letter of Thanks95.道歉函Letter of Apology96.通知函Letter of Advice97.鼓勵函Letter of Encouragement98.探病函Letter of Consoling the Sick99.吊唁函Letter of Condolence 100.節(jié)日問候Season’S Greeting附錄1 商務(wù)信函縮略語附錄2 常用非正式E-mail 30例