Chapter 1 Introduction to Intercultural Communication
Learning Objectives
　Warm-up Activities
　　I. Defining Intercultural Communication
　　II. The Rapid Increase of Intercultural Communication
　　　1. Improvements in transportation technology
　　　2. Developments in communication technology
　　　3. Changes in mass migration patterns
　　　4. Globalization of the world economy
　　III. The Development of Intercultural Communication Study
　　　1. The development of intercultural communication study in the U.S.
　　　2. Intercultural communication studies in China
　　IV. The Complexity in Learning Intercultural Communication
　　　1. The multidiseiplinary nature and elements of intercultural communication study
　　　2. Potential problems in learning intercultural communication
　Summary of the Chapter
　Key Terms
　Words & Expressions
　Notes
　Exercises
　Case Study
Chapter 2 Basic Communication Theories
　Learning Objectives
　Warm-up Activities
　　I. Communication Defined
　　II. Needs and Functions of Communication
　　　1. Maslow's hierarchy of needs
　　　2. Functions of communication
　　III. The Classification of Communication
　　IV. The Process of Communication
　　　1. Components of communication
　　　2. Models of communication
　　V. The Characteristics of Communication
　　VI. The Challenge of Effective Communication in Interpersonal Encounters
　Summary of the Chapter
　Key Terms
　Words & Expressions
　Notes
　Exercises
　Case Study
Chapter 3 The Nature of Culture
　Learning Objectives
　Warm-up Activities
　　I. Definitions of Culture
　　II. Basic Functions and Source of Culture
　　III. Ingredients of Culture
　　IV. Characteristics of Culture
　　V. Understanding Cultural Differences
　　　1. Normal distribution of people's characteristics
　　　2. Minimum-maximum social differences
　Summary of the Chapter
　Key Terms
　Words & Expressions
　Notes
　Exercises
　Case Study
Chapter 4 Cultural Values
　Learning Objectives
　Warm-up Activities
　　I Concept of Values
　　　1. Definition of value
　　　2. Values as the core of culture
　　　3. Types of values
　　II. Priorities of Cultural Values
　　III Study of Values
　　　1. Kluckholn and Strodtbeck's value orientations
　　　2. Hofstede-Bond value dimensions
　　　3. Hall's high- and low-context orientation
　Summary of the Chapter
　Key Terms
　Words & Expressions
　Notes
　Exercises
　Case Study
Chapter 5 Verbal Communication
Chapter 6 Nonverbal Communication
Chapter 7 Cultural Differences in Etiquette and Protocol
Chapter 8 Cultural Differences in Business Negotiation
Chapter 9 Cultural Adaptation and Intercultural Communication Competence
References
Key to Exercises
Model Test I
Model Test II
Appendix I Intercultural Films
Appendix II Related Websites